Threads of Insight:
Strengthen Brand Trust with Reputation Management
18th April, 2024
12:00 PM
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surveysparrow
Varkey Joseph
Head - Customer Experience
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Vipin Thomas
VP Revenue Operations, SurveySparrow
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Key Takeaways
- Learn about customer journey mapping, a crucial element in the retail world.
- Discover a step-by-step guide to create a journey map that truly connects with your customers. It's not just a map; it's a customized design for customer satisfaction.
- Find out about the important moments in your customer's retail journey.
- Varkey Joseph will share his expertise on overcoming retail challenges and essential tools for retail enthusiasts.
- Learn how to keep your journey map constantly improving for retail success, just like a fashion runway.
- Explore strategies for the digital retail and omnichannel landscape.
